For Members & Employees

Find what you’re looking for — without the runaround.

Your benefits shouldn’t require a decoder ring. Ask the BeneBounce concierge a plain question and get a straight answer — drawn from your own plan — with a licensed advisor one tap away.

See how it works
What the concierge does for you

Real help, on your terms

Pick a starting point — or just start typing. It all happens in the same chat.

Understand your plan

Deductibles, copays, out-of-pocket max, what’s covered — explained from your own Summary of Benefits and Coverage.

Find a provider

Doctors, specialists, dentists, and facilities that are in-network for your plan — near the ZIP you name.

Check drug coverage

Is your prescription on the formulary? What tier, and what will it cost? Ask by name and see covered alternatives.

Compare plans

See options side by side — premiums, cost-sharing, and how each fits your situation — priced for you.

Guided enrollment

Walk through your options with confidence. When you’re ready, you elect coverage in Enrichly — a clean hand-off, no guesswork.

How enrollment works

Talk to a licensed advisor

Want a person? One tap connects you to a licensed advisor — the concierge brings them your context so you don’t repeat yourself.

Straight talk

What BeneBounce is — and isn’t

We’re your guide, not your carrier. Here’s exactly how that works.

Answers come from your plan. When you identify yourself, the concierge reads your own coverage documents — so what you hear reflects your actual benefits.
You elect in Enrichly. BeneBounce helps you decide; the actual enrollment happens in Enrichly. We don’t impersonate a carrier or rebuild their application.
Informational, not final. Provider and drug results are a strong starting point — always confirm specifics with the provider, pharmacy, or your carrier.
Good questions

Members ask us

How does BeneBounce know about my plan?

After you identify yourself in chat, the concierge answers from your own plan’s Summary of Benefits and Coverage (SBC) — so copays, deductibles, and cost-sharing reflect your actual coverage rather than a generic template.

Can BeneBounce tell me if my prescription is covered?

Yes. Ask about a medication and the concierge checks your plan’s formulary, tells you the tier and expected cost, and points you to covered alternatives when relevant. Confirm final pricing with your pharmacy or carrier.

Do I enroll inside BeneBounce?

BeneBounce guides you through your options and readiness. Members elect coverage in Enrichly — BeneBounce hands you off cleanly rather than rebuilding the carrier application.

Can I talk to a real person?

Any time. Ask for a person and the concierge escalates you to a licensed advisor in one tap, passing along your context so you don’t start over.